SM Pro internal storage can be flashed with a new SM OS image is desired. This requires opening the case and flashing the image to the mSATA storage inside as per the following steps:

1. You need an mSATA reader/writer (Similar to this product on Amazon)
2. Unscrew the case and carefully. There are 4 screws securing the case. Once done, carefully lift the lid as there are pigtails connecting the GPS + WiFI antennas to the board and we don't want to accidentally snap them.
3. You should see the mSATA SSD on the left side with two small screws. You can simply unscrew them and take out the SSD.



4. Attach the mSATA SSD into the reader/writer purchased in step #1
5. Download SM Pro OS

Use Raspberry PI Imager to flash the downloaded image to the mSATA, then secure the mSATA again into SM Pro and close the case.

Do not customize any settings. Select your device (the mSATA) then select Custom Image:

The SM OS should then work on next power up. In case you have issues with any equipment, please connect SM Pro to the internet and enable Rustdesk and send us the ID. This remote support would help us to login and diagnose any issues.