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FAQs - StellarMate App

Questions & Answers on StellarMate Mobile App for iOS/Android

App says StellarMate OS version is too old, how do I get the new one?

Starting with StellarMate App v1.9.11+, you need to have StellarMate OS v1.4.2.

This version cannot be upgraded by the software updater. You must download the StellarMate OS image file and use Etcher to burn it to the SD card as per the instructions.

  • If you purchased StellarMate OS or StellarMate Controller before from stellarmate.com store, then you can download the latest StellarMate OS from your orders page.
  • If you purchased StellarMate Controller from a distributor, send an email to support@stellarmate.com with a copy of your purchase recipt and the device serial number to get access to StellarMate OS downloads.
Where can I find the StellarMate App Licence & Serial Number?

The Serial Number and Licence Key for the Stellarmate App are listed in the Licence Management page.

  • If you purchased StellarMate Controller, then the Serial Number can be found on the bottom of the unit. You need to enter the Serial Number in the Licence Management page to generate a license key.
  • If you purchased StellarMate OS, then the Serial Number and Licence are automatically generated for you. So just go to the Licence Management page to view them.

If you purchased StellarMate OS or StellarMate Controller before June 1st, 2019, then in order to use the StellarMate App you must download StellarMate OS v1.4.0+ and burn it to the StellarMate SD card.

Can I use the App & Ekos on PC/Mac to control my equipment at the same time?

Yes. It is possible to do this by following these steps:

In StellarMate App

  1. Start your equipment profile.
  2. That's all

In Ekos on PC/Mac

  1. Make sure you are connected to the same network as StellarMate.
  2. Create a new equipment profile with the same drivers started in the App equipment profile.
  3. Set the profile to remote and the host to stellarmate.local
  4. Make sure INDI Web Manager is UNCHECKED. This is very important.
  5. Save and then click start.
  6. Done!

Ekos Equipment Profile

 

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