StellarMate HotSpot disappeared, where did it go?

Usual Cause

StellarMate HotSpot is only active when StellarMate is not connected to any network.

If you connect StellarMate to your WiFi network, or if you connect StellarMate to LAN via Ethernet, then the HotSpot is deactivated. It is only reactivated again when there is no network to reach.

Other Causes

1. Noisy WiFi Environment: In case you have a very active and noisy WiFi environment (many WiFi network), it can overwhelm the WiFi controller in StellarMate and it cannot generate a proper hotspot. Try to get away from very noisy WiFi environments to have a successfully HotSpot.

2. Metal Enclosures: If using StellarMate OS with your own Raspberry PI with a metal case, then it can lead to attentuation of WiFi signals. Try to use a plastic enclosure.

3. Close Promixity to other electronic devices: Some users reported HotSpot signal loss when StellarMate is stacked with other devices like monitors or USB hubs. Try to maintain at least 15 cm away from any other electronic device that can cause interferance with the HotSpot Signal.

4. Wrong Home WiFi password: If you entered a wrong home WiFi password, this can lead to HotSpot dropping while not being able to establish connection to the Home WiFi Network. The recommended solution is to use HDMI+Keyboard to login to StellarMate OS, and then reset the WiFi network from the StellarMate Tools App on the desktop. After restarting the unit, the HotSpot should automatically come up.

If you have trouble connecting StellarMate to your router via WiFi, please access your router and clear all cache and any entries for StellarMate.